WeCar values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our platform.

1. Information We Collect

We collect the following types of information when you use WeCar:

• Personal Information: Name, email address, phone number, and payment details.

• Account Information: Profile information, booking history, and preferences.

• Vehicle Details: For hosts, we collect vehicle registration and insurance information.

• Location Data: To provide location-based services, such as vehicle pickup and return points.

• Technical Information: Device type, browser type, and IP address.

2. How We Use Your Information

We use your information to:

• Facilitate bookings between guests and hosts.

• Process payments and refunds.

• Communicate with you regarding bookings, updates, and promotions.

• Improve our platform functionality and user experience.

• Comply with legal obligations and resolve disputes.

3. Sharing Your Information

We may share your information with:

• Hosts and Guests: Limited details are shared to facilitate bookings (e.g., name, booking details).

• Service Providers: Payment processors, customer support services, and analytics providers.

• Legal Authorities: When required by law or to protect our legal rights.

• Third Parties: With your explicit consent for specific services or promotions.

4. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. You may request the deletion of your data by contacting us at bookings@wecar.com.mx.

5. Your Privacy Choices

You have the right to:

• Access and update your personal information.

• Opt out of promotional communications.

• Request the deletion of your account and data.

To exercise these rights, contact us at bookings@wecar.com.mx.

6. Cookies and Tracking

We use cookies and similar technologies to:

• Improve your browsing experience.

• Save your preferences and login details.

• Analyze website traffic and usage patterns.

You can manage your cookie preferences through your browser settings.

7. Security Measures

We implement industry-standard measures to protect your data, including encryption, secure servers, and access controls. However, no system is completely secure, and we cannot guarantee absolute data security.

8. Children’s Privacy

WeCar does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or a notification on our platform. Continued use of our services constitutes acceptance of the updated policy.

10. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at bookings@wecar.com.mx.